Privacy Policy

Last updated: May 29, 2026

Vex Product Studio ("we," "us," or "our") is operated by Fiona Redden under Kairi Vex Enterprises. This Privacy Policy explains how we collect, use, and protect information when you visit vexproductstudio.com or book a call through our booking link.

1. Information We Collect

We collect information in the following ways:

• Booking information: When you book a Product Fit Call, our booking system (ConvertWave / GoHighLevel) collects your name and email address. We use this to confirm and manage your appointment.
• Communications: If you contact us directly via email or social media, we may retain that correspondence.
• Usage data: Standard web server logs and any analytics tools we use may collect your IP address, browser type, pages visited, and time of visit. We do not use this to identify you personally.

We do not collect payment information directly. If a payment processor is used for future services, it will operate under its own privacy policy.

2. How We Use Your Information

• To confirm and manage booked calls
• To follow up regarding a potential product partnership
• To respond to your questions or enquiries
• To improve the website and understand how visitors use it

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

This website uses the following third-party services which have their own privacy policies:

• ConvertWave / GoHighLevel — used for booking calls. Governed by GoHighLevel's Privacy Policy at gohighlevel.com/privacy-policy.
• Netlify — used for website hosting. Governed by Netlify's Privacy Policy.

We are not responsible for the privacy practices of third-party services. We encourage you to review their policies directly.

4. Cookies

This website may use minimal cookies for basic site functionality and analytics. We do not use advertising cookies or track you across other websites. You can disable cookies in your browser settings at any time.

5. Data Retention

We retain booking and contact information for as long as reasonably necessary to manage our business relationship with you. You may request deletion of your information at any time by contacting us.

6. Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us using the details below.

7. Children's Privacy

This website is not directed at children under 13 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the revised policy.